It is essential for companies that involved in the import and export of goods to be more aware of customs rules and regulations. We assist our clients not only to comply with the rules and regulation but also to gain benefits such as simplified import and export procedures.

Customs planning is a set of plans for companies involved in import and export activities. It is intended to enhance compliance level, maximize operational efficiency, reduce cost, minimize risk and uncertainties as well as to smooth the flow of cross-border goods with a final objective to accelerate your company’s growth in the long-term period. 

It is a service of developing and improving your company’s system and procedure for customs-related activities. This service is aimed at fulfilling customs regulatory reporting requirements and provide the information needed by customs authority, particularly if your company has various customs facilities, e.g. Bonded Zone, Bonded Warehouse, Import Facility for Export Purposes (Kemudahan Impor Tujuan Ekspor/KITE), etc.

It is a service to review the correctness of your products before the import and export clearance. Classifications of goods determine the duty rate or customs tariff for imported goods. Failure in declaring the appropriate customs value and tariff, in the clearance process, may lead to the issuance of Revision Note by the customs officers that may result in costly penalties.

By this service, we will analyze your import transactions to determine the appropriate customs values of your imported products, by considering all related adjustments to the invoice prices prior to declaration. Failure to declare the appropriate customs values, in the clearance process, may lead to the issuance of Revision Note by the customs officers that may result in costly penalties.

This is a service to assist your company during the customs audit process conducted by the Customs Auditor, especially if your company receives facilities, such as Bonded Zone, Bonded Warehouse or KITE. This is intended to minimize unexpected/inappropriate audit exposure caused by mismanagement during audit process.

This is a service of assessing your company’s level of compliance by reviewing and analyzing all customs-related activities and taking prior-corrective action before it becomes a customs audit finding. It is intended to review your company’s internal control system, book-keeping system and administration of imported goods under facilities that have an impact on customs compliance by performing various substantive tests, identifying errors and mistakes that may become an exposure, providing recommendations for the improvement of the internal control system, as well as preparing corrective actions. This is intended to accommodate the customs needs of information and ensure the customs compliance. 


The service is to assist your company in the settlement process of customs dispute e.g. an objection to Revision Note issued by customs officers related to tariff and/or customs value being declared, appeal against customs objection decision or against customs audit findings to the Tax Court or other special customs cases.

This is a service to assist your company in the process of obtaining various licenses in the area of customs and trade issued either by Directorate General of Customs and Excise or other institutions. Various licenses are required before and when companies running their business activities with some facilities. Such licenses are to obtain facilities for Bonded Zone, Bonded Warehouse, KITE, Indonesia Investment Coordinating Board or other special facilities.

This is an ongoing consultation and advisory services on customs matters encountered by many companies for a certain period. This is to provide your company with the best solutions for day-to-day customs problems or to update the latest customs rules and regulations.

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